We offer a full refund if the cancellation (or amendment to the booking) is made 48 or more hours prior to the tour starting time.
No-shows and cancellations made less than 48 hours of the tour starting time will not receive a refund.
Extenuating circumstances are dealt with on a case-by-case basis by management. Please contact 0477 051 072 or email us on email@example.com .
We reserve the right to cancel or amend tours due to inclement weather, the well-being of our animals, disease (including COVID-19) or any other reason of a similar nature. Full refunds will be provided in these circumstances.